Privacy Policy

Privacy Policy

Effective Date: 28 February 2025
Last Updated: 28 February 2025

Snoodify Consumertech Private Limited (“Company,” “we,” “us,” or “our”) operates Flickd (“Platform”), including its website, mobile applications, and brand/creator dashboards. This Privacy Policy describes how we collect, use, store, and share your information when you use our services.

By accessing or using Flickd, you consent to our collection, storage, and processing of your data as outlined in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect the following types of data:

1.1 Personal Information (PI)

When you create an account or interact with Flickd, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Profile Photo

  • Username & Password

  • Shipping & Billing Address (for purchases)

  • Government ID (if required for creator/brand verification)

1.2 Non-Personal Information

  • Device Information (IP address, browser type, OS, app version)

  • Usage Data (time spent, pages visited, interactions)

  • Referral Data (how you discovered us)

  • Analytics Data (via Google Analytics, Firebase, or similar)

1.3 Payment & Transaction Data

If you make purchases, we collect payment details via third-party payment processors (e.g., Razorpay, Stripe, UPI, etc.). We do not store your financial details on our servers.

1.4 Content Data (Creators & Brands)

If you are a creator or brand, we may collect:

  • Uploaded Videos, Images, and Descriptions

  • Creator/Brand Profile Information

  • Analytics on Engagement & Reach

1.5 Contacts & Social Media Data (Optional)

With permission, we may access:

  • Your Contact List (for friend recommendations)

  • Your Social Media Handles (to enhance your profile)

2. How We Use Your Data

We use the collected data to:
✔️ Provide and improve Flickd’s services
✔️ Facilitate product discovery and transactions
✔️ Enable social features (following, messaging, recommendations)
✔️ Process payments and manage orders
✔️ Show personalized content and ads
✔️ Verify and onboard creators/brands
✔️ Improve safety, security, and prevent fraud
✔️ Conduct research, analytics, and performance tracking

3. How We Share Your Data

We never sell your data. However, we may share it with:

3.1 Service Providers

  • Payment gateways

  • Cloud storage providers

  • Analytics and marketing partners

  • Customer support tools

3.2 Brands & Creators

  • If you engage in Viral by Flickd or creator-brand collaborations, your public profile and content may be shared.

3.3 Legal & Compliance

  • To comply with Indian IT laws, court orders, or law enforcement requests.

3.4 Business Transfers

  • If Flickd undergoes a merger, acquisition, or sale, user data may be transferred.

4. Data Retention & Security

  • We retain data as long as your account is active or for legal compliance.

  • Data is stored on secure servers with encryption & regular audits.

  • You can request data deletion by contacting us.

5. Your Rights & Choices

5.1 Access & Correction

You can view and update your information anytime via Profile Settings.

5.2 Data Deletion

You may request account deletion via [support@flickd.com].

5.3 Opt-Out of Marketing

You can unsubscribe from emails & push notifications in settings.

6. Cookies & Tracking

Flickd uses cookies and tracking technologies for:

  • Session management

  • Analytics

  • Personalized recommendations

You can disable cookies in browser settings, but some features may not work properly.

7. Third-Party Links & Services

Flickd may contain links to third-party websites (e.g., brand stores, external payment gateways). We are not responsiblefor their privacy policies.

8. Children’s Privacy

Flickd is not intended for users under 13 years (or 16 in some regions). If we detect underage accounts, they will be removed.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or app alerts.

10. Contact Us

For questions, data requests, or concerns:
📧 Email: [support@flickd.com]
📍 Address: Snoodify Consumertech Private Limited, [Company Address]

Effective Date: 28 February 2025
Last Updated: 28 February 2025

Snoodify Consumertech Private Limited (“Company,” “we,” “us,” or “our”) operates Flickd (“Platform”), including its website, mobile applications, and brand/creator dashboards. This Privacy Policy describes how we collect, use, store, and share your information when you use our services.

By accessing or using Flickd, you consent to our collection, storage, and processing of your data as outlined in this policy. If you do not agree, please refrain from using our services.

1. Information We Collect

We collect the following types of data:

1.1 Personal Information (PI)

When you create an account or interact with Flickd, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Profile Photo

  • Username & Password

  • Shipping & Billing Address (for purchases)

  • Government ID (if required for creator/brand verification)

1.2 Non-Personal Information

  • Device Information (IP address, browser type, OS, app version)

  • Usage Data (time spent, pages visited, interactions)

  • Referral Data (how you discovered us)

  • Analytics Data (via Google Analytics, Firebase, or similar)

1.3 Payment & Transaction Data

If you make purchases, we collect payment details via third-party payment processors (e.g., Razorpay, Stripe, UPI, etc.). We do not store your financial details on our servers.

1.4 Content Data (Creators & Brands)

If you are a creator or brand, we may collect:

  • Uploaded Videos, Images, and Descriptions

  • Creator/Brand Profile Information

  • Analytics on Engagement & Reach

1.5 Contacts & Social Media Data (Optional)

With permission, we may access:

  • Your Contact List (for friend recommendations)

  • Your Social Media Handles (to enhance your profile)

2. How We Use Your Data

We use the collected data to:
✔️ Provide and improve Flickd’s services
✔️ Facilitate product discovery and transactions
✔️ Enable social features (following, messaging, recommendations)
✔️ Process payments and manage orders
✔️ Show personalized content and ads
✔️ Verify and onboard creators/brands
✔️ Improve safety, security, and prevent fraud
✔️ Conduct research, analytics, and performance tracking

3. How We Share Your Data

We never sell your data. However, we may share it with:

3.1 Service Providers

  • Payment gateways

  • Cloud storage providers

  • Analytics and marketing partners

  • Customer support tools

3.2 Brands & Creators

  • If you engage in Viral by Flickd or creator-brand collaborations, your public profile and content may be shared.

3.3 Legal & Compliance

  • To comply with Indian IT laws, court orders, or law enforcement requests.

3.4 Business Transfers

  • If Flickd undergoes a merger, acquisition, or sale, user data may be transferred.

4. Data Retention & Security

  • We retain data as long as your account is active or for legal compliance.

  • Data is stored on secure servers with encryption & regular audits.

  • You can request data deletion by contacting us.

5. Your Rights & Choices

5.1 Access & Correction

You can view and update your information anytime via Profile Settings.

5.2 Data Deletion

You may request account deletion via [support@flickd.com].

5.3 Opt-Out of Marketing

You can unsubscribe from emails & push notifications in settings.

6. Cookies & Tracking

Flickd uses cookies and tracking technologies for:

  • Session management

  • Analytics

  • Personalized recommendations

You can disable cookies in browser settings, but some features may not work properly.

7. Third-Party Links & Services

Flickd may contain links to third-party websites (e.g., brand stores, external payment gateways). We are not responsiblefor their privacy policies.

8. Children’s Privacy

Flickd is not intended for users under 13 years (or 16 in some regions). If we detect underage accounts, they will be removed.

9. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via email or app alerts.

10. Contact Us

For questions, data requests, or concerns:
📧 Email: [support@flickd.com]
📍 Address: Snoodify Consumertech Private Limited, [Company Address]